Terms and conditions

Terms and conditions


1. TERMS AND CONDITIONS
Use of the wisebeam.tech website implies acceptance of these Terms and Conditions by the user.


2. COMPANY
URBIO PALAGIO SRL
CUI: 36867969
VAT ID: RO 36867969
Registration number: J32/1554/2016
Address: Strada 1 Decembrie 14C, Șelimbăr, Sibiu

WiseBeam® is a registered trademark of SC URBIO PALAGIO SRL

3. GENERAL INFORMATION

The images published on the site are in line with reality, but sometimes the color shades of the products may differ slightly, due to the process of taking pictures or setting your monitor. wisebeam.tech customers will always be informed whether or not a product is in stock, if it can be made to order, how long it will be processed and how long it will reach them. This information will be transmitted by email or telephone. Images with products, offers, prices and competitions can be changed in advance, without specific notification. The products marketed through wisebeam.tech will be accompanied at the time of delivery of a tax invoice or fiscal receipt.


4. PROPERTY - COPYRIGHT

The use of the wisebeam.tech website (including the visit and purchase of the products) implies the acceptance of certain terms and conditions of use, obviously, in the form of a legal contract between the user and wisebeam.tech, therefore, it is recommended to carefully read the following paragraphs.

Visiting or purchasing products from the wisebeam.tech website automatically implies acceptance of these terms and conditions. Also, the use of any other current or future services provided by wisebeam.tech, implies the acceptance of the same terms and conditions.

The entire content of the wisebeam.tech site is protected according to the law of the copyright and the laws regarding the intellectual property rights. The use without the written consent of SC URBIO PALAGIO SRL of any elements belonging to the wisebeam.tech site is punished according to the laws in force.


The Company does NOT grant the user the right to modify the website in whole or in part, to reproduce the site in whole or in part, to copy, sell or exploit the site in any other way without the company's consent. The visitor / client will not modify, copy, distribute, transmit, display, publish, reproduce, license, create derivative products, transfer or sell any information or services obtained from or through this website. We inform you that WiseBeam is a registered trademark, in this sense any use of the trademark without the company agreement being punished according to the law.

No Customer acquires, by using and accessing the site, any right or license to use any of the information on the site. No customer has the right to use an automatic or manual device to monitor the materials available on the site.


5. CLIENTS - CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA

The client has the obligation to keep confidential the information that he has been aware of when accessing and using the site, as well as during the communications transmitted during the registration, authentication, placement and honoring of orders and other such aspects regarding the use of the site- community. The client is forbidden to disclose to third parties its relations with wisebeam.tech, without the express consent of the company, previously offered in writing.

Transmission by the Client of information or materials through this site, ideas, concepts, know-how, techniques, etc. gives us unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute this material or information.

The availability of a product in stock, whether it is part of a promotion or not, is notified by email after placing the order by the Customer.
wisebeam.tech has a strict policy of respecting the confidentiality of customer data.

By accessing our site and our products, wisebeam.tech processes your personal data necessary to fulfill the purposes for which this data was requested and stored. Regarding your rights as a data subject as they are guaranteed by Regulation 2016/679 / EU on the protection of individuals with regard to the processing of personal data and on the free movement of such data, please access our Privacy Policy. Security provided and other measures implemented to guarantee your rights.


6. PRODUCT INFORMATION AND PRICES

The prices displayed are valid at the time of accessing the page where they are displayed, wisebeam.tech reserves the right to modify them at any time, without any notice or notification.

By placing an order on the wisebeam.tech website, you irrevocably commit to pay the value of the ordered products. In this regard, we inform you that, in the process of registering your orders, you will be redirected to the sites of our collaborators in order to collect the data required for payment.


7. REGISTRATION AS A USER

Any client who wishes to do so can register on our site with a simple click on the Registration button available on the main page and take the appropriate steps to register.

For registration, you will be required to enter your name, first name, email address and password. You are required to enter a valid email address, otherwise it will not be possible to continue the registration procedure on the site. You are fully responsible for keeping your access password safe, as well as any registration, authentication and account information. You are fully responsible for any order and / or payment made by using our site from your account.

8. PAYMENTS AND LIMITATIONS

SC URBIO PALAGIO SRL tries, within the site, to offer its customers a more detailed description of its products, but does not guarantee that the product description or any other content of the wisebeam.tech site is complete or totally error free. . Also, SC URBIO PALAGIO SRL assumes no responsibility for any type of losses such as: data loss, lost profits, inability to use the data on this site, changes without prior announcement of data, prices or site structure. acquis.

The seller will issue an invoice to the customer for the delivered products. In this regard, the Customer has the obligation to provide the Seller with all the information necessary to issue the invoice, according to the legislation in force. The invoice will be communicated to the Client printed in material format on the occasion of the delivery of the ordered products.

9. DELIVERY POLICY

The products are delivered by the seller to the buyer's home or to the address specified by him only if the address is valid and accepted by the partner courier companies.
The transport is provided through the partner courier companies.

The shipment of the order for the products in stock will be made within 2 working days from the confirmation of the payment of the value of the orders. This term can be modified by circumstances independent of our will, without exceeding a period of 14 working days, calculated from the date of confirmation of the payment of the value of your order.

The order will be shipped in packages that ensure the security of transport. The responsibility for any damage caused during the transport of the product, the package or the package sent by us, rests with the carrier according to the local legislation in force.


10. PROCEDURE FOR RESOLVING CLAIMS

Any dissatisfaction related to accessing, using, registering on our site, placing an order, issues related to the order made and the like, will be communicated to us directly, by email at info@wisebeam.tech.

Your dissatisfaction will be recorded and you will receive a written response to the email address mentioned on the occasion of notifying your dissatisfaction, within a maximum of 3 working days.

The client declares that he / she agrees not to make these complaints public (on social networks, media, discussions at private parties or in any other way) subject to the damages incurred for the image damage caused by wisebeam.tech through these actions.


11. CHANGES TO TERMS AND CONDITIONS

SC URBIO PALAGIO SRL reserves the right to make changes at any time regarding the content of the wisebeam.tech site, the policy, the terms and conditions of use, without the need for prior notification to users in this regard, although we will be careful to notify customers of these changes.

The user of the site wisebeam.tech has the obligation to regularly check the terms and conditions of use. If you do not agree with the modifications made by wisebeam.tech, you will cease using the site. If the user continues to use the site, it is considered to be in agreement with the changes made.

12. CONTRACTUAL LIABILITY
By creating and using the Account, the Client assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing the access of the Account, being responsible under the law for the activity carried out through his Account.

By accessing the site, creating the Account, using the site, placing orders, etc. The client expressly and unequivocally accepts the Terms and Conditions of the site in its latest version communicated within the site. Subsequent to the creation of the Account, the use of the content is equivalent to accepting the modifications made to the Terms and Conditions of the site and / or the updated versions of the Terms and Conditions of the Site. The client is responsible for checking the final version of the Terms and Conditions whenever they use the site.

Acceptance of the Site Terms and Conditions is confirmed by checking the appropriate checkbox on the site and / or by submitting the Order and / or by making an online payment.

We do not accept responsibility for damages of any kind that the Customer or any other third party could suffer as a result of our fulfillment of any of our obligations under the Order nor for damages that could result from the use of the Goods after delivery and much less for their loss.

We cannot be held responsible for any damage done to your computer or viruses that could infect your computer or other equipment as a result of your access, use or browsing our site or your downloading of any content, information, materials , data, text, images, video or audio from our site.


13. RETURN POLICY

Customers who are not satisfied with the product may return it and / or choose another product within the limit of the value of the returned product, following the terms and conditions below. The products that will be sealed, the lack of original labels or packaging will not be accepted for return. Before returning the products, customers must notify the merchant in writing to the email address info@wisebeam.tech, where they will specify the following:

- the product (s) they want to return

- the reason for the return

- the option of replacing or repaying the amount


14. MAJOR FORCE

Neither Contracting Party shall be responsible for the failure to execute on time and / or the improper execution - in whole or in part - of any obligation incumbent upon it under this contract, if the non-performance or improper performance of the respective obligation was caused by force majeure, so as defined by law, for reasons independent of the parties.

The party invoking the force majeure is obliged to notify the other party, within 5 (five) days, the occurrence of the event and take all possible measures to limit its consequences.

15. APPLICABLE LAW

The contract will be governed and interpreted in accordance with Romanian law. Any misunderstanding between the Merchant and the Client regarding the reports arising from this Agreement will be resolved amicably, and in case of failure, will be submitted to the material competent courts in Bucharest, Romania.

16. FINAL PROVISIONS

This site is owned by SC URBIO PALAGIO SRL, which gives you the right to access and use the site subject to your acceptance of these Terms and Conditions. By accessing and using the site you automatically and unequivocally consent to the terms and conditions on the site.

SC URBIO PALAGIO SRL has the right to change the Terms and Conditions at any time, without prior notification, by posting the updated version on the site, and the Client has the obligation to read the Terms and conditions whenever he accesses the site. The customer has the obligation to comply exactly with the Terms and conditions on the site and cannot claim and cannot be defended by not knowing the Terms and conditions on the site, valid at the time of accessing, using and / or placing an order on the site.

SC URBIO PALAGIO SRL periodically organizes different Promotions that are announced on the site. Promotions start validity when they are activated on the site and end their validity when they are deactivated on the site. Promotions are not cumulative with each other or with other discounts and are valid only within the limit of the stock.

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